Hospitality - SIP Phone Line Upgrade

Instant phone cost savings with no CapEx PLUS 4G backup.

The Internet and Voice over IP (VoIP) has disrupted the Telecom market. No longer are hotels buying T1 lines for $500-$2500 a month. VoIP technology utilizing the SIP protocol has virtually eliminated long distance fees and steeply cut the cost of phone service.

A SIP Trunk is the network that VoIP phones operate over. Unlike conventional copper telephone lines, it is not physical lines but is a service provided over the hotel’s Internet connection. A SIP trunk contains Channels, which can be thought of as the phone lines. One channel provides the ability to make or receive a single call. A SIP Trunk can contain a virtually unlimited number of channels. Unlike conventional telephone lines, channels can easily be added or removed based on need. Providers like Leap connect one or more channels to the existing PBX (or to a newer IP-based system) to enable phone calls to be made.

Leap’s Carrier-grade SIP Trunking Solution (along with a 4G Wireless Internet backup) enables hotels to leverage their existing PBX investment while drastically reducing their monthly phone bill. Our solution works seamlessly and supports all PBX types and circuit technologies. It doesn’t matter if your PBX utilizes a T1, PRI, analog lines, POTS, or even the newer models supporting SIP natively. We make it easy to reduce your phone bill and keep your existing PBX! Details and costs of our SIP Trunking are below.

KEEP YOUR MITEL OR OTHER PBX

A good premise-based PBX will last for many years and is already paid for. Thelarge monthly phone expense comes from the Carrier Circuit (phone lines). Rather than purchase a new cloud-based PBX, many hotels are moving the Phone Lines/Carrier Circuit to the Cloud (SIP Trunk). Leap Networks provides this SIP Trunk replacement service. Our Carrier-Grade equipment interfaces with ALL PBX systems. We provide T1/PRI, Analog, POTS, and even SIP proxy for newer PBX systems. The changeover is easy, and the savings and other benefits are immediate.

low cost, high reward, and No Capital Expense

With SIP Trunks, you just pay for the number of concurrent call paths/voice lines that you need. Typically, a hotel with 100 rooms or less is buying 8 trunks. This means eight simultaneous inbound or outbound calls or six in and two out, or any combination with a max of eight at one time. Enjoy toll-free calls to the US, Canada, or Puerto Rico. International calls are billed at very competitive rates. There is a one-time $500 install fee, and we provide and maintain the hardware.

ultra-reliable phone service

Leap uses only Carrier Grade circuits and equipment. We design and install very reliable and resilient VOIP networks. If your Internet connection fails, the 4G backup network keeps your phones, PMS, POS terminals and reservations running. Our service is not the low-end cable, Arris Modem, best effort, co-ax service with no failover, offered by some of our cable TV competitors.
Our Cloud-hosted SIP servers are geo-redundant (located on opposite sides of the US) and automatically switch over in the very rare event that one of them becomes unavailable. We've not had one of our networks go down in over four years. That's reliable.

100% Satisfaction-Guaranteed

Leap views serving our Hospitality customers like you view serving your guests: It's the most important thing we, and you, do. If you are not satisfied with Leap's service, you may cancel at any time. We want to earn your business every month.

why choose leap networks

For over 17 years, Leap has engineered and installed highly secure, low cost, ultra reliable, and 100% satisfaction guaranteed technology solutions for hotels of all sizes and all major brands. Whether you choose our carrier-grade phone circuit or our cloud-hosted PBX-VoIP system for your hotel, you’ll see why Leap never loses customers.

Affordable Pricing
$250
per month
Got Questions?
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System Highlights

Truly secure. Extremely reliable. Fully supported.

  • Free updates, repairs, & replacements on all equipment & hardware. Forever.
  • ‘Future-proof’ technology. You’ll always have the latest, proven technology with no upgrade costs.
  • AES Encryption from end-to-end. Only one the US Department of Defense allows. Strongest available.
  • Carrier-Grade network circuits. Best available.
  • All hardware and equipment is Enterprise-Class.
  • Automatic failover – if one connection goes down,  the system automatically connects to the next one. If all networks fail, the 4G Cellular backup keeps essential systems online: phones, PMS, POS terminals, & reservations.

Easy-to-use and full of awesome features

  • Unified communication – Call, Video, Message, Meet.
  • Full PMS Integration, 911 call compliance, on-screen Wake-up call system, and room status updates.
  • Integrated LED screen for easy call management.
  • No large console or screen taking Front Desk space.
  • Over 40 system features included.
  • Free long distance to USA, Canada & Puerto Rico.
  • Free: 800 number, number porting, smartphone app.
  • Free video conferencing & smartphone app.
  • Free 24/7 technical support.

Take your office phone with you and work from anywhere. 

  • Easy-to-use iOS & Android mobile app. Gives mobile phone all desk phone features. Work remotely easily. 
  • Hotel number in caller ID for call made on mobile.
  • One-click, secure web conferencing from cell phone.
  • Set your call status-Away, Available, Busy, etc.
  • Instantly see your team members call status.
  • Reply to Facebook and website messages.
  • Send text messages from your mobile device.

One call solves them all.

  • 24/7/365 service and technical support.
  • North American-based. No language barriers.
  • Call answered by Tier-2 & higher engineers.
  • No ‘call tree’ frustrations.
  • Quick-response to support questions.
  • Engineers can solve most issues immediately using remote-login troubleshooting.
  • Equipment replacement sent via overnight shipping.
  • No additional charge for support services.

Transparent. Consistent. Best ROI and Value available.

  • Low installation fee. No CapEX required.
  • Average savings of 50% on monthly phone costs.
  • One monthly bill with no “Surprise” charges. Ever.
  • No additional taxes, fees, or service charges.
  • No annual license or software upgrade fees.
  • No long-distance or local call fees.
  • Simple pricing based on number of rooms and Front Desk/Admin phones.
  • 100% Satisfaction Guarantee. If our service falls short, you can cancel your Agreement at any time with no penalties or fees
Frequently asked questions

Put simply, a PBX is a multi-line telephone system. It enables users to place calls within the hotel and to the outside world. The equipment is located in the hotel’s phone closet. This type of PBX is located on the premises, hence the name ‘premise-based’ PBX. Older PBX’s use POTS (plain old telephone system) lines to make and receive voice calls. These are being phased out and replaced with SIP Trunks and IP-Based PBX’s.

VoIP (Voice over Internet Protocol) phones convert sound into Internet Protocol (IP) data packets for transmission through an Ethernet connection. These newer type phones are swiftly replacing the old-style analog phones. Conventional analog telephones convert sound into electrical analog waveforms for transmission through the Public Switched Telephone Network (PTSN). V0IP phones can transmit non-voice data, and have many valuable features (see ‘All Features’ page) that enhance guest services. They are also less expensive than old-style analog systems to operate and maintain.

A Hosted PBX is a software-based multi-line phone system that is located in the Cloud (a simplified metaphor for a professionally managed server in a hardened, secure, data center with redundant power, Internet, climate control, such as found in Amazon or Google data centers). Unlike a premise-based PBX, which is located on the hotel property, the Hosted PBX is located on off-site servers and is accessed through the hotel’s Internet connection.
There is no equipment for the hotel to repair or manage, and no upgrades to purchase as standards change. It can’t be destroyed by lightning, and 4G cellular backup networks (like Leap Networks require) keep the system operating even when the Internet connection fails.

There is no equipment for the hotel to repair or manage, and no upgrades to purchase as standards change. It can’t be destroyed by lightning, and 4G cellular backup networks (like Leap Networks require) keep the system operating even when the Internet connection fails.

Signed into law in 2018, RAY BAUM’S Act emphasizes the importance of sharing precise location information when calling 911, which is invaluable to first responders when locating the caller. This info includes not only an address, but also more specific info such as building number, floor, suite, room, etc. Effective Jan. 6, 2020, all multi-line telephone systems sold must provide this information to Emergency Responders.

Leap Network’s PBX meets all Ray Baum’s Act requirements.

A SIP Trunk is the network that the VoIP phones operate over. They are not physical lines, but are a service provided over the hotel’s Internet connection. One SIP Trunk is a channel and provides the ability to make or receive a single call. Channels can be added or removed based on need.

Providers such as Leap connect one or more channels to the hotel’s PBX (existing one or a newer IP-based system). This allows for phone calls to be made.